About this role
The Patient Services Representative (PSR) performs a variety of clerical and administrative tasks aligned with hospital policies, protocols, and applicable regulations. This role ensures absolute confidentiality of patient-related information, maintaining compliance with HIPAA guidelines. The PSR is responsible for patient registration, scheduling, and supporting hospital operations while fostering effective communication between patients, providers, and healthcare teams. This role requires collaboration across departments and with external healthcare offices to uphold the values and goals of the organization in a dynamic healthcare environment.