About this role
Reporting to the Associate Director, Passenger Programs and Experience, the Manager, Future Travel Experience is accountable for advancing passenger-facing initiatives that leverage technology to deliver a seamless, intuitive, and informed travel journey at Toronto Pearson. You will lead the development and implementation of innovative programs and digital solutions that enhance the passenger experience and streamline processes. This includes working with internal teams, airlines, government agencies and technology partners to introduce forward-looking solutions that reduce friction and improve the overall travel journey. This is a one-year term opportunity.