About this role
What You Will Do:
▪ Identify and pursue safe alternatives to hotel stays whenever possible. ▪ Provide advocacy, crisis counseling, and access to crisis services and housing programs to callers on our crisis line. ▪ Support the crisis services team in navigating safe shelter options and diversion strategies for survivors of violence. ▪ Provide victim advocacy, crisis counseling and education to survivors of violence staying at Friends House. ▪ Comply with data tracking and documentation requirements. ▪ Works remote and provides virtual support.
Looking for availability for: 8:00 am to 4:00pm and 5:00pm-10:00pm shifts totaling 20 hours a week.
How You Will Succeed: ▪ People First- When you exhibit people first, you show genuine care/concern for the well-being and success of others and act accordingly to support/uplift them. ▪ Discover & Do- When you exhibit discover and do, you take action to solve problems, improve functionality and make things happen. ▪ Equity and Inclusion- When you exhibit equity and inclusion you foster an environment where all people feel welcome, valued and that they can contribute their unique talents and experiences. ▪ Grit - When you exhibit grit you work to achieve excellence and continuously improve, even in the face of challenges and adversity. ▪ Understand, align with and practice under the following philosophies/models: Housing First Model, TraumaInformed Care, Client-Centered Approach, Harm Reduction, and Low-Barrier Shelter. ▪ Believe in our 10-year vision: Everyone has a home. ▪ Believe in our mission: We are ending homelessness by leading with the Housing First approach, driving systemic change through strong community partnerships, and providing individualized support that prioritizes client choice. ▪ Understand the 6 components of the Entrepreneurial Operating System (EOS).
Job Qualification and Competencies: ▪ Must demonstrate ability to organize, prioritize and plan work to meet deadlines. ▪ Ensure confidentiality is in place for all people FOF serves. ▪ High School Graduate with a minimum of two years work experience. ▪ Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management. ▪ Ability to pass state, federal, and child abuse background checks.