About this role
Massanutten Resort
Maintenance Dispatcher
100% Employee Owned! The Maintenance Department at Massanutten Resort is looking for a reliable and service-oriented individual to join their team. If you have excellent communication skills, we encourage you to apply by visiting our website.
Job Summary
The Maintenance Dispatcher provides administrative support to the Maintenance office by dispatching maintenance calls, running reports and other clerical duties as needed. Skills required for this position include but are not limited to good verbal and written communication, administrative skills and organizational skills, and the ability to multitask. Previous dispatching experience preferred but not required. Knowledge of Microsoft Office programs. Must be a team player and be able to communicate effectively with co-workers and teammates. Must be 18 or older. Other duties as assigned by management.
Benefits:
We value the hard work and dedication of our employees! That's why we offer comprehensive benefits as well as an excellent retirement plan!
• Full-time, year-round work (one location)
• Medical benefits, Vision, Life Insurance, Dental, ESOP (Employee Stock Ownership Plan)
• 7 Paid Holidays, Vacation Time, Sick Time Available, Personal Day
• Free Resort Amenities & Discounts (Including RCI Exchange Vacation Plan and Resort Lodging Usage)
• Professional Development Assistance
Requirements:
• Microsoft Office programs knowledge
• Excellent written and verbal communication skills
• Excellent customer service skills
• Excellent phone etiquette
• Dependable
• Establish and maintain effective working relationships with staff
• Other duties as assigned by management
Schedule:
• Rotating Two-Week Schedule (four days a week; every other weekend off):
• Week 1:
• Work: Thursday (11:00 AM-9:00 PM); Friday (3:00 PM-9:00 PM); Saturday and Sunday (9:00 AM-9:00 PM)
• Off: Monday through Wednesday
• Week 2:
• Work: Tuesday (9:00 AM-9:00 PM); Wednesday and Thursday (10:00 AM-9:00 PM); Friday (9:00 AM-3:00PM)
• Off: Monday, Saturday, and Sunday
• Hours: 12-hour shift most days
• Additional days/hours as needed
Education: High school or equivalent (Preferred)
Applications are accepted until 2:00 PM on Friday, July 31. For more information, contact José Antonio Martínez at 540.289.3143.