About this role
Position Summary
Managing the process of collecting payments from customers by generating invoices, tracking outstanding balances, following up on overdue accounts, and ensuring accurate recording of all customer payments
position responsibilities
• Should handle US Healthcare providers/ Physicians/ Hospitals Accounts Receivable.
• Ensure that the deliverables to the client adhere to the quality standards.
• Responsible for working on Denials, Rejections, LOAs to accounts, making required corrections to claims.
• Calling the insurance carrier Document the actions taken in claims billing summary notes.
• Identify issues and escalate the same to the immediate supervisor
• Update Production logs
• Strict adherence to the company policies and procedures.
education and experience
• Any Graduate / Postgraduate
• Experience working in Complete Denials Management / AR Follow up
• Sound knowledge in healthcare concepts.
• Should have 1 year to 5 Yrs of AR calling Experience.
• Excellent Knowledge on Denial management.
• Understand the client requirements and specifications of the project
• Should be proficient in calling the insurance companies.
• Ensure targeted collections are met on a daily / monthly basis
• Meet the productivity targets of clients within the stipulated time.
• Ensure accurate and timely follow up on pending claims wherein required.
• Prepare and Maintain status reports