About this role
• Continual development to be an expert with knowledge of respective clients Credentialing specialties.
• Report any system downtime to respective Supervisors and manage the work in such situations.
• persuasively; provides clarification; responds well to questions; participates in and contributes to meetings.
• Follows policies and procedures; Completes tasks correctly and on time; Supports organization's goals and values.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Willing to put in the necessary time to accomplish goals.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Provide trend analysis of issues and solutions to the Supervisors.
• Ensure complete adherence to TAT and SLAs as defined by the client.
• Maintain patient confidentiality and strict adherence to HIPAA.
• Attending meetings and training to enhance Credentialing knowledge.
• Ability to manage the day-to-day activities.