About this role
Responsibilities:
• Handle outbound calls to insurance companies for claim status and payment follow-ups.
• Work on denied, rejected, and unpaid claims.
• Analyze EOBs and take necessary actions.
• Perform denial management and identify root causes.
• Ensure timely resolution of outstanding AR.
• Work on appeals and resubmissions when required.
• Maintain accurate documentation of call details and actions taken.
• Meet daily productivity and quality targets.
• Coordinate with internal teams if needed for claim corrections
Candidate Requirements:
• Minimum 1-3 years of experience in AR Calling (Physician Billing)
• Strong understanding of RCM Cycle.
• Good knowledge of denial management and insurance follow-ups.
• Ability to work in US shifts.
• Experience with tools like EPIC, Eclinicalworks, Kareo is a plus.
Benefits:
• 2 way free transportation.
• Insurance
• Food coupons