About this role
Open Positions
• AR Caller – Physician Billing
• AR Caller – Hospital Billing
• Provider Credentialing Specialist
• Customer Service Executive – Patient Calling
Good understanding of US Healthcare / RCM processes Strong communication and analytical skills Immediate joiners or short notice candidates preferred
Roles & Responsibilities
1. AR Caller – Physician / Hospital Billing
• Handle end-to-end AR follow-up with insurance companies
• Work on claim status, denials, and re-submissions
• Analyze and resolve underpayments and rejected claims
• Ensure timely reimbursement and minimize AR aging
• Maintain accurate documentation in the billing system
2. Provider Credentialing Specialist
• Manage provider enrollment with insurance payers
• Handle credentialing, re-credentialing, and verification processes
• Track and follow up on applications and approvals
• Maintain provider data and ensure compliance with payer requirements
• Coordinate with internal teams and external stakeholders
3. Customer Service Executive – Patient Calling
• Handle inbound/outbound calls with patients
• Assist with billing queries, payment details, and insurance-related questions
• Provide clear and professional communication
• Maintain call records and ensure excellent customer experience
• Adhere to process guidelines and quality standards