About this role
We are seeking a customer-centric, data-driven individual who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to membership growth. The Membership & Loyalty Strategist will lead the strategy, execution, and growth of Georgia Aquarium’s Membership Program. The ideal candidate will have member program experience, along with a natural curiosity and analytical mind. The role will focus on new member acquisition, retention strategy, member communications, and exclusive member engagement events. This individual must combine strong business acumen with analytical rigor, use data to inform decision-making and optimize performance across the full member journey.