About this role
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Builds knowledge of dealer supported product lines, service standards and procedures
• Assists in field repairs and maintenance jobs with supervision
• Basic testing knowledge of all machine systems
• Assists with repair and recondition of all equipment components and systems
• Develops and employs diagnostic related reasoning skills
• Responsible for operating heavy construction equipment in a safe manner
• Assists in the collection of data necessary for efficient inventory control
• Maintains a clean and safe working environment
• Maintains and cares for shop tools, equipment and vehicles
• Assists in completing all paperwork required for jobs
• Maintains close, positive working relationships with service, parts and administrative personnel
• May perform other duties as directed by the Service Management
REQUIRED SKILLS:
• Must be enrolled in Diesel Technology Program at NDSCS (Class schedule can be found in the Komatsu Advanced Career Training Program Brochure)
• Willing to obtain a Class A CDL License
ADDITIONAL JOB REQUIREMENTS:
• Must share our Core Values: Do the Right Thing, Have Passion, Be Innovative and Be Curious
• Works in an efficient and effective manner
• Contributes to departmental and product line goals
• Must have excellent customer service skills, with both internal and external customers
• Organizational skills with ability to effectively manage multiple projects
• Must be personable, highly motivated, a problem solver, reliable, ethical and able to adapt to all forces around them – customers, suppliers, coworkers and manufacturers
• Must have the drive and ability to learn equipment, mechanical and diagnostic skills
• Must have a positive mental attitude
• Requires a valid driver's license and the ability to maintain an insurable driving record
NATURE AND SCOPE OF JOB:
• Occasionally lifting, carrying, pushing or pulling 100+ pounds and/or frequently lifting, carrying, pushing or pulling 50+ pounds and/or continuous lifting, carrying, pushing or pulling 20+ pounds.
• Occasional to frequent walking or standing
• Frequent and continual movement as follows, often several of movements simultaneously (i.e. handle while crouching, carry while kneeling):
• Kneel (bend legs at knee, come to rest on knees)
• Crouch/Squat (bend body down and forward, bending legs and spine)
• Crawl (move on hands, knees, and feet)
• Climb (ascend/descend ladders, stairs, ramp or step up on or down from equipment/trailer)
• Stoop (Bend downward and forward at waist)
• Lift (raise or lower object > 25 pounds from one level to another)
• Carry (transport an object)
• Push (press with steady force, thrust objects forward, downward, outward)
• Pull (drag or tug objects)
• Turn/twist (move a body part in circular motion)
• Bend (bend downward and forward by bending the spine at waist)
• Reach (extend hands and arms in any direction)
• Handle (seize, hold turn with hands)
• Repetitive motion of wrists, hands, and fingers
• Hearing and speaking to exchange information
• Dexterity of hands and fingers to operate equipment
• Consistently exposed to weather conditions, fumes, and loud noise
The duties described above are the general nature and levels of work performed, but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Duties, responsibilities and activities may change at any time with or without notice.