About this role
Duties and Responsibilities
• Manage the day-to-day administrative operations of the Transportation department
• Log all transportation requests and ensure the highest level of customer service is provided through prompt and timely response
• Dispatch transportation requests and provide ETAs when requests cannot be immediately fulfilled
• Maintain up-to-date and accurate reports regarding golf cart requests and assignments
• Deliver exceptional levels of customer service and satisfaction throughout the department operations and follow the Bimini Service Cycle
• Maintain a professional demeanor at all times
• Efficiently manage all incoming telephone calls while maintaining a polite, positive, and friendly disposition
• Handle sensitive company information while maintaining the highest level of confidentiality
• Place orders in purchasing system and follow through to receipt and distribution of items ordered
• Maintain an organized and clean environment at all times
• Maintain accurate and up-to-date records and logs surrounding administrative processes and prepare necessary reports
• Create, implement, and maintain administrative systems, procedures, and processes including electronic and paper-based filing systems
• Performs other duties as assigned by management
Qualifications
• High School Diploma or equivalent
• A minimum of three years experience as an administrator
• Advanced PC and Microsoft Office
• Advanced administrative and organizational skills
• Ability to be a team player but can work independently when necessary
• Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment
• Detail-oriented, ability to multi-task, prioritize projects depending on the demand
• Excellent verbal and written communication skills
• Must be a self-starter.
• Ability to quickly learn new systems and software