About this role
Duties and Responsibilities
• Review and update room status
• Receive, log, and communicate room deficiencies
• Produce and assign room attendant gratuities for payroll
• Provide accurate feedback for room discrepancies to the front office
• Filing, both electronic and physical
• Produce turndown reports
• Produce and distribute “Out of Order” reports
• Review reservations comments and communicate all special request
• Assist with any other reasonable requests as made by management
Qualifications
• High School Diploma or equivalent
• Minimum of two (2) years in a similar capacity, preferably in a resort/hotel environment
• Strong written and verbal communication skills
• Strong administrative skills
• Ability to multi-task and complete work duties despite continuous distractions
• Proficiency in Microsoft Office