About this role
Company : LMM Holdings Pty LtdPart of the Sime Darby Motors Group, Volvo Car Brisbane North is more than just a showroom - it encompasses all that is Volvo under one roof.
As a Receptionist for Volvo Car Brisbane North, you will be responsible for but not limited to:
• Ensuring all customers walk in and remote are attended to with an efficient, professional and courteous greeting on their contact with the Dealership • To assist and provide support in ensuring customer requests for Service and Sales are attended to efficiently • Ensure the Switchboard is covered at all times and incoming calls are answered promptly within 3 rings • Ensure administration duties are attended to in a timely and accurate fashion across a variety of systems • Assist customers where appropriate or pass the call on to the appropriate person who can assist them. • Maintain professional relationships with both internal and external stakeholders • Ensure customers are comfortable and offered refreshments where appropriate, answer basic enquiries and refer them to the appropriate personnel who can assist them. • Prepare correspondence, reports and other documentation for the Dealership as required • Assist with planning and event coordination (including weekends if required) • Provide Administrative cover to other Departments as needed • Identify and allocate infringement notices and tolls to correct personnel adhering to important processing deadlines • Monitor stock levels and ensure they are kept at a reasonable level • Schedule dealership RDO's, leave and absences into Outlook/IPFX system
To be successful in this position, you will have the following skills and experience:
• Experience working in a fast paced environment as a Receptionist • Ability to work well in a team environment whilst showing a superior customer focus and outgoing attitude • Sound knowledge of telecommunication systems and administrative procedures • High level of computer skills with proficiency to navigate through Microsoft Office & Company Systems • Exemplary communication and conflict resolution skills (verbal and written) • Ability to multi-task, prioritise and manage time effectively
In return, you will enjoy a competitive remuneration package, a close knit team environment, and an opportunity to enhance your excellent customer service skills.
To apply, please send your CV and Covering Letter ,by following the Apply Link featured below.