About this role
Under the direction of the Player Services Supervisor, the incumbent is responsible for reconciling hotel paperwork, posting to guest accounts, closing the day, greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information and settling guest accounts for the Hotel. • Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and SSC and departmental policies and procedures; • Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees; • Register arriving guests by completing appropriate paperwork and obtaining proper payment information; • Settle account balances of departing guests by accepting payment and han