About this role
Senior Agency Compliance Officer
Remote with some travel (Florida preferred) | Full-Time
Join our innovative technology team, developing cutting-edge solutions for agentic, context-aware intelligent conversations. We specialize in building platforms and products that deliver conversational agents pulling real-time data for advanced, interactive experiences.
The Senior Agency Compliance Officer plays a vital leadership role in ensuring the organization’s agency operations, systems, and staff adhere to all applicable insurance laws, regulations, and internal policies. This role involves developing and maintaining a robust compliance program, supporting agency operations, overseeing audits, managing training programs, and ensuring continuous regulatory alignment. The ideal candidate is experienced, ethical, detail-oriented, and collaborative, with a strong background in insurance compliance.
What You'll Do
Compliance Oversight & Risk Management
• Develop and manage a company-wide compliance program in accordance with state and federal regulations
• Identify, assess, and communicate compliance risks; advise leadership on mitigation strategies
• Conduct audits and investigations; recommend and implement corrective actions
• Maintain and revise the company’s compliance manual and code of conduct as needed
Training & Education
• Design and lead compliance and ethics training for employees, agents, and contractors
• Ensure all staff are knowledgeable of applicable laws and internal policies
• Maintain training records and ensure ongoing compliance education
Operational Support & Communication
• Manage compliance-related agency functions such as licensing, appointments, audits, commission processing, reporting, and issue resolution
• Support agent and client inquiries across multiple communication channels
• Collaborate with internal departments and vendors to resolve policy, commission, and system issues
Governance & Reporting
• Report to and collaborate with the compliance committee, executive leadership, and board of directors
• Track compliance incidents and outcomes; prepare and present routine reports
• Ensure contracts and business documents contain appropriate compliance language
Culture & Ethics
• Promote a strong culture of compliance, ethics, and transparency
• Support HR in conducting background checks and administering disciplinary actions related to compliance
What We're Looking For
• 3–5 years of insurance carrier or agency experience in a compliance-related role
• In-depth knowledge of insurance compliance, regulatory frameworks, and ethical standards
• Strong organizational and analytical skills
• Excellent verbal and written communication abilities
• Florida Insurance Licenses Required (active and in good standing)
• 2-15 License – Health, Life, & Variable Annuities
• 2-20 License – General Lines
• Bachelor’s degree preferred
• Proficient in Microsoft Office, IVANS, and agency or policy management systems
• Ability to manage multiple priorities, work independently, and collaborate across teams
Why Entratus
• Remote-first, team-oriented culture
• Help shape products that use AI to solve real enterprise pain
• Work with a lean, senior team and take ownership from day one
• Great flexibility, meaningful work, and room to grow
Join our team!