About this role
Responsible for the development, provision, implementation and support of Integrity and Law Business Applications.
Project Management:
Effective steering and managing complex and strategic Integrity and Law IT projects throughout the entire project lifecycle
Plan, execute, and deliver high-quality project outcomes on time and within budget
Identify, assess, and mitigate project risks and issues through proactive management
Develop and execute stakeholder communication plans to ensure transparency and alignment
Lead project teams fostering teamwork
Service Management:
Accountable for the overall service delivery for respective services
Coordinate with external partners to manage application lifecycle and support
Run a sustainable demand management process including budget control
Responsible for the change coordination (and implementation) for respective services
Ensure efficient problem management process for respective services
Ensure that agreed Service Levels Agreements are met for respective services
License management
Hierarchical point of escalation
Cross-functional Collaboration:
Fosters cross-functional collaboration with divisional IT departments and Key User groups to jointly develop and implement strategic solutions.
Application Provisioning & IT Systems Oversight
Lead end-to-end application provisioning and coordinated cross-functional teams for seamless infrastructure integration.
Ensures availability, performance, and compliance of IT business systems supporting Integrity and Law (e.g., CORE, Asterix, Compliance Hotline), while optimizing operational costs.
IT Business Consulting
Provides expert guidance to the business management and Key User teams on IT strategies and solutions to drive competitive advantage.
Ensured full support and alignment across all topics within the area of responsibility
IT Governance, Policies & Standards:
Implements and continuously improve IT best practices, including project management, portfolio management, and service management.
Optimizes internal department processes for increased efficiency and effectiveness.
Ensures adherence to Continental IT standards, asset management protocols, and security controls.
Identifies and executes cost-effective risk mitigation strategies in IT operations..
IT Sourcing & Vendor Management
Evaluated and selected suppliers, leading contract negotiations in coordination with IT Purchasing and in compliance with Continental sourcing policies.
Actively managed external service providers to ensure high-quality, cost-effective global service delivery
Qualifications:
Bachelor’s or Master’s degree in Information & Communication Technology or a related discipline
3 to 5 years of professional experience in the IT application operations or project delivery
Successfully implemented international projects with a volume exceeding €200,000
Experience in leading teams or initiatives without disciplinary authority
Strong background in working with international and cross-cultural teams
Hybrid work setupHMO upon hireValues-based cultureLearning OpportunitiesHMO upon hireReady to drive with Continental? Take the first step and fill in the online application.