About this role
The Medical Assistant provides essential clinical and administrative support to physicians, patients, and office staff in a fast-paced podiatry practice. This role assists with patient care, in-office procedures, and day-to-day clinic operations while helping ensure an exceptional patient experience.
Medical Assistant Essential Functions/Responsibilities (other duties may be assigned):
• Welcome, room, and prepare patients for exams and in-office procedures
• Take vitals, update medical histories, record medications/allergies, and document in the EMR
• Assist physicians with minor procedures, post-op care, digital X-rays, and basic podiatric services (nail care, callus removal, diabetic shoe fitting)
• Apply dressings, DME, and provide patient instructions and education
• Manage lab specimens, complete insurance verifications and pre-authorizations, and process prescriptions as directed
• Make post-operative phone calls, answer patient questions, and provide excellent customer service
• Open, prep, clean, and close exam rooms; sterilize instruments; manage inventory and supplies
• Maintain accurate documentation, support back-office operations, and ensure HIPAA compliance
• Travel to other clinic locations to provide coverage and support as needed
Medical Assistant Required Skills and Experience:
• High School Diploma or GED required
• Completion of a Medical Assistant program OR 1+ year of clinical experience
• CMA or RMA certification preferred
• Experience with medical terminology and insurance processes (preferred)
• Strong communication, teamwork, and multitasking skills
• Ability to thrive in a fast-paced clinic environment
• Detail-oriented, professional, and patient-focused
• Willingness and ability to travel to multiple clinic locations, including Dunn, Apex, Cary, Chapel Hill, and Wake Forest, as needed
• Proficient with Microsoft 365 (Word, Excel, Outlook, Teams)
Medical Assistant Benefits Offered
• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays
Medical Assistant Physical Requirements:
The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:
• Sit, talk, hear, and use hands to write, type, or operate office equipment
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
• Perform repetitive motions, including reaching overhead and typing
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
• Maintain peripheral vision, depth perception, and focus adjustments