About this role
Finance of America is seeking a VP, Mortgage Operations Transformation to redesign and optimize the end-to-end mortgage lifecycle using AI, automation, and process innovation. Reporting to the Chief Operations Officer, this role drives enterprise transformation across sales, processing, underwriting, and closing to improve efficiency, scalability, and borrower experience. Responsibilities include implementing AI-enabled workflows, automation tools, and analytics to enhance cycle times, productivity, and quality. Ideal candidates bring 12+ years of mortgage operations or transformation experience and a proven ability to lead large-scale, cross-functional change initiatives.