About this role
Finance of America is seeking a VP, Processing to oversee all Retail Processing functions and drive operational excellence across the mortgage lifecycle. Reporting to the Chief Operations Officer, this role leads processing teams, manages pipeline performance, and develops strategies to improve cycle times, quality, scalability, and borrower experience. Responsibilities include leveraging data, automation, and AI-enabled tools to optimize workflows, strengthen compliance, and enhance productivity. Ideal candidates bring 12+ years of mortgage operations experience, including significant leadership responsibility, with a proven track record of building high-performing teams and driving enterprise-wide process improvements.