About this role
SUMMARY: This position will fulfill the duties of a teller as described below by traveling as needed between multiple offices. Processes a variety of customer transactions at a teller window. Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments, to consistently deliver a superior level of customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Operate and balance a terminal and cash drawer daily
• Accept and process the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, tax deposits, sells money orders/official checks, and any type of cash withdrawal
• Accept checks for cashing in accordance to FNB check handling procedures
• Strong knowledge of bank products and services, with the ability to recognize customer needs, and cross-sell bank products
• Participate in the bank's referral and incentive program, and utilizes any applicable technology and/or programs to effectively show results
• Work consistently to achieve personal and branch set goals
• Participate and successfully complete all required training courses
• Willingness to be flexible with a strong desire to create a work environment conducive to teamwork
• Assist vault teller with various duties associated with money shipments/orders, etc.
• Willingness to perform additional branch duties and responsibilities, outside the realm of processing transactions
• Handle all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures
• Motivation to make outbound sales calls to current and prospective clients
• Flexibility with work schedules to accommodate branch staffing requirements in order to service needs
• Maintain a position of trust and responsibility by keeping all customer business and personal information confidential
• Accept responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank
• Must be able to work in a team environment, in a positive manner, with coworkers and the public
• Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations
• Regular, predictable attendance is an essential requirement of this position
• Complete all other duties as assigned
Because this position requires travel with little or no advance notice, personal and reliable transportation is required for this role.
EDUCATION AND/OR EXPERIENCE:
• High School diploma or General Education degree (GED)
• Proven cash handling experience
• Must possess basic computer skills and knowledge, use a calculator, typewriter, phone, fax machine, and other office equipment
• Customer service and/or sales experience at any level
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran