About this role
ECI has an exciting opportunity for a highly skilled and experienced Senior NOC Technical Lead, who is responsible for overseeing the monitoring and troubleshooting of network and system devices for global customers, supporting LAN/WAN infrastructure, and responding to Level 1 and 2 service tickets. You will provide exceptional leadership to the NOC team, ensuring seamless operations and high performance. This role requires a balance of technical expertise and people management skills. In this role, you will be part of the Network and System Services Team (NOC) that provides 24x7 monitoring, operations, and support services.