About this role
Essential Job Functions
• Demonstrates competency in Laboratory Information System (LIS) functions by accurately placing orders, monitor various reports to track specimen and/or results, responding to system errors, and correctly look up test codes, collection info, and physician demographics.
• Follow standard precautions when performing venous or capillary phlebotomy.
• Assure the correct identification of patient and specimen by using two identifiers.
• Follow specific written department protocols for blood collection and post-venipuncture care.
• Respond to pages within an acceptable time frame and based on appropriate prioritization.
• Demonstrate minimal redraws and performs in compliance with redraw policy.
• Maintain acceptable blood culture contamination rate of <2%.
• Assist or perform specimen procurement techniques as required.
• Assist with urine drug screen collections and collections for legal alcohols, following established protocol.
• Perform nasal and throat swab collections.
• Receive and process laboratory orders, document receipt of specimens, and assess basic specimen appropriateness.
• Process orders and patients appropriately during downtime to ensure progression to testing.
• Interact effectively with healthcare providers, co-workers, and patients to represent the department and to obtain and exchange information needed to expedite quality laboratory services.
• Assure that telephones are answered with professional etiquette and manage calls to keep hold time and transfers to a minimum.
• Remain current with changes in department protocols to communicate accurate information.
• Deliver specimens to laboratory in a timely manner, packaging samples to ensure safe transport.
• Fill supply orders and send supplies to floors as needed.
• Monitor collection lists and unreceived lists.
• Maintain operational readiness to provide prompt response to service requests.
• Inventories and rotate stock to limit unnecessary waste, monitor phlebotomy basket for outdated inventory.
• Perform scanning and indexing of patient orders at time of registration.
• Ready samples for transport, including all computer work required, i.e. click and pack, tracking, etc.
• Operate hospital vehicles in compliance with all regulations, ensuring safe and efficient travel between collection sites.
• Participate in the phlebotomy competency and validation of new employees, RN's and technical partners.
• Other duties as assigned.
Competency and Experience [Knowledge, Skills and Abilities]
Required Qualifications/Experience
• High School Diploma, GED or next level of higher education.
• Completion of Phlebotomy or Medical Assistant Training Program or six (6) months experience performing phlebotomy.
• Knowledge of coding, basic math, and payer/insurance benefits is preferred.
• Knowledge of Microsoft Office applications and general office related equipment, such as a fax or copier is preferred.
• Medical terminology and specimen knowledge and laboratory information system experience preferred.
Preferred Qualifications/Experience
• Experience in Healthcare setting.
License, Certification & Clearances
• Valid Driver's License (if out of state hire, the record report from applicable state's driver license department is required).
• Act 33 with renewal.
• Act 34 with renewal.
• Act 73 FBI Clearance with renewal.
Position Type/Expected Hours of Work
• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.