About this role
The NOC Manager holds a vital role in leading a team of Network Operations Center (NOC) professionals in managing the company’s data, voice, and transport network. While managing the day-to-day operations of the NOC team, the NOC Manager will also be responsible for Ritter Communications’ Change Management policy. The policy includes reviewing and scheduling of MOPs/workplans, coordinating resources, notifications and communications, documentation, defining KPIs, etc.