About this role
• Responsible for the efficient operations of agency/state specific contracts and clinical operations
• Budget management, personnel management (including hiring appropriate numbers of staff to meeting contract quality and time requirements) and performance management of contract deliverables and requirements.
• Mentor, lead and manage that state's UM Management Team.
• Serve as the primary point of contact for the Agency and eQHealth Solutions.
• Actively participates in provider outreach and training throughout the state.
• Provide project documentation system, to record and ensure all project activities are executed in accordance with contract requirements.
• Build and maintain relationships with stakeholders and other related organizations as needed to achieve contract requirements.
• Report significant issues in a timely manner to the SVP of Government Programs and prepare routine progress reports in accordance with contract deliverables.
· Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
· Identify resources needed and assign individual responsibilities as needed.
· Review all written contract deliverables and reports before they are due.
· Responsible for internal quality control program (IQC).
· Minimize exposure and risk on contract.
· Ensures contract documents are complete, current and stored appropriately.
· Provides courteous and prompt service to all internal and external customers.
· Remains available to the Agency at all times through telephone or email.
· Travels to designated locations for all regularly scheduled meetings with the Agency and for any meetings that are additionally requested.