About this role
Key Responsibilities:
• Cleaning and Maintenance:
• Clean and sanitize public restrooms, including replenishing supplies.
• Vacuum and mop floors in lobbies, corridors, and other public areas.
• Dust and polish furniture, fixtures, and decorative items.
• Clean windows, glass doors, and mirrors.
• Empty trash bins and replace liners.
• Clean and maintain elevators and stairways.
• Guest Service:
• Greet guests in a friendly and professional manner.
• Respond promptly to guest requests and inquiries.
• Report any guest complaints or issues to the supervisor.
• Safety and Compliance:
• Follow all safety procedures and guidelines.
• Use cleaning chemicals and equipment according to safety standards.
• Report any maintenance issues or safety hazards to the supervisor.
• Ensure compliance with company policies and procedures.
• Inventory and Supplies:
• Monitor and maintain an adequate inventory of cleaning supplies.
• Replenish supplies in public restrooms and other areas as needed.
• Notify the supervisor of any supply shortages.
• Teamwork and Communication:
• Collaborate with other housekeeping staff to ensure efficient operations.
• Communicate effectively with team members and supervisors.
• Assist with special projects or tasks as assigned.
Qualifications:
• High school diploma or equivalent preferred.
• Previous housekeeping or janitorial experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Physical stamina and the ability to lift, push, and pull heavy objects.
• Flexibility to work various shifts, including weekends and holidays.
Working Conditions:
• The position requires standing, walking, and moving for extended periods.
• Exposure to cleaning chemicals and various cleaning equipment.
• Work in a fast-paced environment with frequent guest interaction.