About this role
As a Customer Support Manager, you will lead and develop a team of customer service professionals responsible for delivering exceptional support to policyholders, financial professionals, and internal partners. Working closely with Policy Administration and cross-functional teams, you will help ensure operational excellence, regulatory compliance, service quality, and a positive customer experience. We are looking for a collaborative leader who is passionate about customer service, team development, continuous improvement, and building an inclusive workplace where employees can thrive.