About this role
Miller Tavern & Beer Garden offers an unparalleled beer and dining experience for sports fans and visitors to Texas Live!. Guests can enjoy elevated gastro-pub fare with a twist, presented with the opportunity to pair with world-class beers. Featured menu items include Cherry-Glazed Bourbon Bacon, Pimento Cheese Red Potato Skins and Miller's Fried Chicken with Bacon and Jalapeno Corn Fritters. The venue also features lighter options including Tavern Bowls – perfectly grilled chicken or salmon over citrus-infused quinoa, brown rice, wheat berries, fresh roasted season vegetables and balsamic drizzle.
Retail Attendant Responsibilities include, but are not limited to:
• Welcome guests to venue, provide excellent customer service, and accept payment when guests are finished with their stay.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• May be asked to handle guest complaints.
Retail Attendant Qualifications
• At least one year of experience with customer service and cash handling.
• Must speak fluent English, other languages preferred.
The Retail Attendant position requires the ability to perform the following:
• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 25 pounds.
• Handling objects (including cash, coins, credit cards), products, speaking over and operating phones.
• Ability to utilize credit card machine.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing guest checks and POS reports.
• Must be able to read, review and understand POS reports.
• Basic mathematical skills are used frequently when exchanging cash.
• Must be able to keep accurate account of cash bank.
• May be required to work nights, weekends, and/or holidays.