About this role
Under direct supervision, the Staff Performance Coordinator contributes to the operational growth and profitability of the account through day to day execution, management of strong relationships with the client and associates, and fulfillment of the client’s staffing services agreement. This role supports the day to day interaction with the client and associates, assists with identifying process improvements, and executes on service level agreements to ensure they are met. This role provides immediate frontline customer service to the management team and associates. This role is responsible for partnering with appropriate parties to resolve all workforce issues, including but not limited to employee coaching, counseling, disciplinary action and payroll and timekeeping, in a timely manner.