About this role
Join the Exciting New Team at Imagine Live Romania
We’re thrilled to announce the launch of a brand-new team at Imagine Live Romania, a rising star in the online casino market With a fresh approach to live dealer entertainment, we’re set to make waves in the Romanian market.
Our mission is clear: to captivate players and provide a premium, unforgettable gaming experience that keeps them coming back for more.
REQUIERMENTS:
- SERBIAN is required.
- English, Greek, Romanian is nice to have.
- Enjoy working as part of a close & friendly team.
- Willingness to discover gaming industry.
- Ability to work with the cameras in the studio.
- Be a natural communicator and with a smile on your face at all times.
- Reliability.
RESPONSIBILITIES:
Game Hosting: - Conduct live casino games, including but not limited to Blackjack, Roulette, Poker, and Baccarat, in a professional and friendly manner. - Maintain high energy and enthusiasm throughout the game, creating a positive experience for online players. - Engage with players through live chat or voice, maintaining a polite and professional demeanour at all times.
Game Integrity: - Ensure all gaming rules are adhered to and followed, maintaining the integrity and fairness of the game. - Shuffle, deal cards, spin the roulette wheel, or perform other required game activities with precision and accuracy. - Monitor player behaviour and report any suspicious activities, ensuring responsible gaming practices.
Player Interaction: - Provide clear instructions to players and answer any game-related questions in a friendly and professional manner. - Engage with players via live chat to enhance their gaming experience and build a sense of community. - Reports player complaints or concerns, escalating issues to the Studio Supervisor when necessary.
Compliance & Regulations: - Follow all local and international gaming regulations, ensuring compliance with responsible gaming practices. - Adhere to internal company policies, procedures, and codes of conduct, particularly regarding professional behaviour, dress code, and on-camera presence.
Technical Management: - Manage the pace of the game according to studio guidelines and operational procedures. - Ensure all equipment, including cards, roulette wheels, and cameras, is functioning properly. - Report any technical issues or disruptions immediately to the relevant department.
Team Collaboration: - Work closely with fellow dealers, game presenters, and studio support staff to maintain seamless operations. - Collaborate with technical teams and supervisors to ensure that game flow is uninterrupted and professional.