About this role
[What the role is] This role provides ICT expertise for Digital Workplace solutions, ensuring compliance with government standards. It involves leading projects, managing vendors, and driving user adoption through training and communication. [What you will be working on]
• Provide subject matter consultancy and expertise in the provision of ICT systems, solutions and services for a Digital Workplace. • Propose technical designs, solutions and integrations that work well with the Government infrastructure and are compliant with policies, standards and security requirements. • Lead projects and manage vendors in the implementation and support of Digital Workplace systems and end-user computing technologies according to business and security requirements. • Evaluate and conduct proof-of-concepts with Product Principals and System Integrators on Digital Transformation/Digital Workplace technologies and related security solutions. • Seek and analyse root causes of issues by deep understanding of the enterprise environment and collaborating with technical teams from various domains and vendors in providing solutions. • Manage procurement and maintenance renewals of hardware, software and ICT service subscriptions including preparation of technical specifications. • Analyse, develop and communicate the technology deployment process, seek feedback from stakeholders and make continual improvement in the operations phase. • Conduct user briefing sessions/training to prepare users in adopting new solutions with the creation of impactful communications and documentations.
[What we are looking for]
• 5 years experience in ICT systems, solutions and services for digital workspace. • Strong domain knowledge and skills in
• Microsoft (MS) 365 & Office 365 solutions, MS Enterprise Mobility Suite, MS Teams, Azure and MS Active Directories, SharePoint Online, Exchange Online, OneDrive, etc • Security relating to MS Technologies e.g. Azure Advanced Threat Protection, Azure Rights Management, MS Privileged Identity Management, MS Security Compliance Manager, MS Certificate Authority, MS Cloud Application Security, etc • Identity and Privileged Access Control • Integration with ServiceNow, or other IAM/ITSM platforms • Automation via PowerShell, Graph API, or Logic Apps • Windows Server and Virtualized Server systems hardening • Information Security Governance, Incident Handling and Risk Management • Project & Vendor Management • Technical Writing & Presentations • Effective Communications with non-technical audiences and senior management #LI-Hybrid