About this role
This position is responsible for managing and organizing appointments and answering phones call from clients. This role requires excellent organizational and communication skills, as well as the ability to prioritize tasks and maintain a structured schedule. The Admin Operations Specialist - Centralized Scheduler acts as a bridge between individuals served and team members, ensuring a smooth and efficient flow of appointments while accommodating various needs and preferences. Demonstrate ability to engage consumers in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery. Demonstrate excellent customer service to internal and external customers. Input, update, and maintain the calendar availability. Answer calls via