About this role
[What the role is] Provide support to the Case Officers in managing their designated portfolio of commercial tenants. [What you will be working on]
• Serve as an assistant to the Account Manager for a designated portfolio of commercial tenants. • Develop and maintain strong relationships with tenants through proactive engagement and effective feedback management. • Assist to optimise operational efficiency and tenant experience. • Conduct in-depth analysis of tenants' requirements, including space utilisation patterns, rental assistance needs and commercial considerations, to provide tailored solutions. • Implement and manage arrears collection for the portfolio, ensuring timely rental payments and minimising defaults. • Participate in negotiations for tenancy renewals with existing tenants, securing optimal terms while maintaining positive relationships.
[What we are looking for]
• Students with background in Real Estate, Project & Facilities Management or similar areas preferred. • Meticulous and customer focused. • Has great attention to details and can multi-task. • Strong interpersonal and communication skills, with demonstrated ability to write professionally and engage effectively with stakeholders. • Self-motivated individual with the ability to work independently/team and adapt quickly in a fast-paced environment. • Preferably able to commit from July 2026 to Dec 2026 or August 2026 to December 2026 for this internship. • Please state your availability in your CV.