About this role
[What the role is] Technical Executive (School of Health and Social Sciences) [What you will be working on]
• Perform scheduled checks and maintenance of IT equipment and update software at designated venues. • Maintain accurate records of IT equipment and software inventory, repairs, and maintenance schedules. Identify shortages or replacements, manage condemnation processes, and place orders. • Provide technical support to users on operating IT equipment and software; liaise with stakeholders to resolve IT issues. • Assist in school system administration and support ICT initiatives, including e-assessment, cybersecurity, network, server, and peripheral maintenance. • Support the School IT team in ongoing technical duties and projects. • Participate in committees, project work, and quality improvement initiatives.
[What we are looking for]
• Diploma in IT. • At least 2 years related working experience. • Experience with RPA or Power Automate; programming skills will be an advantage. • Customer-service oriented, motivated, resourceful, responsible and team-player. • Good diagnostic, problem-solving and time-management skills.