About this role
Are you passionate about serving others? If so, we invite you to become a part of our Hyatt House Washington DC - Convention Center, front desk team. The front desk is the heart of our hotel where most guest interactions occur. Your role is vital in shaping our guests' overall experience. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive. Your role is pivotal in creating a positive impression and providing exceptional customer service. You will handle guest check-ins and check-outs, manage reservations, and address any inquiries or concerns with professionalism and courtesy. l Salary Range $19.00 - $20.00 hourly.