About this role
As an Assistant Program Director, Crisis Line, you will actively manage and lead the Crisis Line team and human resources at the clinical site(s) under the general supervision of the Crisis Line Director. This role requires overseeing daily operations, coordinating staff schedules, and ensuring the implementation of policies and procedures to deliver high-quality services. You will support the Director by fostering a collaborative team environment, addressing challenges, and driving performance to achieve organizational objectives. Additionally, you will play a pivotal role in staff training, development, and ensuring compliance with clinical and operational standards.