About this role
[What the role is] We are seeking a dynamic individual to lead the management and optimisation of divisional pilot operations. This role combines strategic oversight with hands-on process design to ensure successful delivery of high-impact pilot programmes whilst managing vendor relationships and stakeholder engagement. [What you will be working on]
• Management of divisions’ pilot operations, including vendor management
• Design high throughput processes to handle large volumes of registrants and participants for pilots
• Collaborate with internal and external stakeholders to develop automation solutions that add value to operations and processes
• Cultivate and maintain strong relationships with key stakeholders to ensure successful process and automation implementation
• Work with management, internal and external stakeholders for continuous updates as the pilots go through multiple rounds of iterative design and innovation pilots
[What we are looking for] Knowledge/Skills
You should possess the following skill sets:
• Programming Proficiency: Strong programming skills in UIPath and Excel to support RPA deployments.
• Analytical Thinking and Problem-Solving: Exceptional problem-solving abilities and analytical skills to navigate complex projects independently and efficiently, especially under tight deadlines.
• Process Optimization: Robust knowledge of process analysis, design, and optimization, with a keen interest in advancing skills in RPA and process design
• Communication and Collaboration: Good communication skills, capable of delivering clear and effective messages to engage stakeholders, along with strong teamwork abilities.
Abilities/Aptitudes
• Personal Effectiveness: A self-starter who can work independently, manage multiple tasks and projects efficiently, and consistently meet deadlines. • Strong team player: Enjoys working as part of a team to co-create and implement innovation projects.