About this role
Cube Care is a US-based custom manufacturing company and we are looking for dedicated and loyal individuals that can contribute to our goals. We are looking for a highly organized and versatile General Virtual Assistant / Admin Assistant to support our operations and technical teams. This role is essential in ensuring smooth day-to-day workflows across various departments by handling a mix of administrative, system-related, and coordination duties.
If you're a proactive problem-solver who enjoys managing both structured and dynamic tasks, this role offers an excellent opportunity to contribute meaningfully while working remotely.
Key Responsibilities:
• Provide ongoing support for operations, field staff, and internal departments by managing documentation, schedules, and workflows
• Coordinate with team members and vendors to ensure smooth logistics, system processes, and equipment support
• Maintain accurate records and reports in digital platforms and internal systems
• Monitor business platforms and internal tools for system statuses, updates, and user support
• Facilitate issue tracking and resolution by collaborating with field personnel and reporting tools
• Manage general office administration tasks including procurement coordination and routine communications
• Assist in weekly and monthly reporting, data entry, and performance logs
• Handle collections activities, including following up with clients on outstanding payments
• Perform basic bookkeeping tasks such as recording transactions, reconciling accounts, and maintaining financial records
• Prepare and send invoices, track payments, and update billing records
• Coordinate special projects or miscellaneous assignments from leadership
• Support leadership with executive-level assistance, scheduling, follow-ups, and general support
• Handle other ad hoc tasks
Qualifications:
• Minimum 2 years experience as a General VA, Executive Assistant, or in a similar administrative support role
• Strong English communication skills (written and verbal)
• Proficient in using digital platforms and productivity tools (e.g., Google Workspace, Microsoft Office, task trackers)
• Excellent attention to detail and organizational skills
• Capable of managing multiple responsibilities with little supervision
• Comfortable troubleshooting and following structured workflows
• Reliable and accountable with a solutions-oriented mindset
• Familiarity with tools like Odoo, project management systems, or barcode/labeling platforms (Preferred)
• Background in coordinating with vendors or handling procurement tasks
• Experience in collections, basic bookkeeping, and invoicing is required
System Requirements:
• Computer Processor: Minimum 5th generation Intel i5 processor or equivalent
• Computer Memory/RAM: Minimum 4.00 GB
• Computer Operating System: Windows 10 or Mac OSX - No Linux, Unix, or any operating system other than what is required.
• Internet Speed: Running on a 5.0 MBPS plan or higher (Both primary and backup) - If your backup connection cannot serve as your primary connection, that does not qualify as a backup connection
• REQUIRED Headset: Noise-cancelling headset connected via USB port
• REQUIRED WebCam: At least 3 megapixels capable of 720p recording
Based on Experience