About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: RESPONSIBILITIES:
• Pick up fully loaded carts from Warehouse and stocking deliveries in the service bars • Following the Ohio health and Hard Rock sanitation standards, maintain and clean the service bar area. This includes: • Washing bar mats • Cleaning glassware and restocking it • Loading boxes and ensuring pars are met • Stocking beer, wine, liquor and mixers • Moping floor • Emptying trash and delivering to the receptacle • Cleaning, resetting coffee machines including espresso units • Daily maintenance on Coke machine, including filling BIBs and nozzles • Wiping shelving and maintaining a neat work environment • Use DipIt in sinks nightly to clean
• Keep Beverage service well, neat and orderly throughout the shift • Perform timely service in a friendly and courteous manner • Initiates and engages in conversation with all guests in a professional and friendly manner • Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises • Communicates with management to rectify all customer needs, comments, or incidents • Adheres to all established policies, procedures, and guidelines ESSENTIAL JOB FUNCTIONS:
• This person is responsible for providing superior guest service to ensure that their all guests have an unforgettable experience. • Stocking and efficient service across the casino floor QUALIFICATIONS:
• Attention to detail • Positive can do attitude • Customer service