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Customer Service Rep (Part-Time, Friday–Sunday) @ Crosscreeknursery

Rockville, VirginiaOnsitePart-time
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About this role

Customer Support & Administrative Assistant (Part-Time, Friday–Sunday)

Join our team as a Part Time Customer Service Representive and play a vital role in supporting the daily operations of our growing garden center. This position is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about creating an exceptional guest experience while supporting a strong, positive company culture.

Key Responsibilities

• Answer incoming calls and assist customers with questions, orders, and general inquiries

• Provide friendly, professional customer service and direct calls as needed

• Create, update, and maintain signage, ensuring accuracy and attention to detail

• Perform basic administrative tasks to support daily operations

• Assist team members as needed to keep the garden center running smoothly

Qualifications

• Strong customer service skills, especially over the phone

• Good attention to detail and organizational skills

• Basic computer and typing skills (email, simple data entry, etc.)

• Ability to work both independently and as part of a team

• Must be dependable and have a positive attitude

What We’re Looking For

We’re seeking someone who is dependable, detail-oriented, and genuinely enjoys helping both customers and coworkers. The ideal candidate takes pride in staying organized, communicating clearly, and contributing to a welcoming, upbeat atmosphere for both guests and staff.

Schedule

• Part time 9am-5:30pm

• Friday-Sunday

Hourly

Skills

Nursery West End

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