About this role
CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $18- $22 PER HOUR!
Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections”.
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
Collections Representative Responsibilities:
• Handle inbound and outbound calls for past-due accounts.
• Keeping track of all accounts in your route
• Negotiate outstanding debts.
• Planning a course of action to recover outstanding payments.
• Handle questions and complaints.
• Adhere to all local, state, and federal laws governing the debt collection industry.
Collections Agent Qualifications:
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.
• Basic math and computer literacy skills.
• Professionalism and the ability to build rapport with consumers.
• Foster teamwork and cooperation.
• Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.
• Successfully pass a background check.
Job Type: Full-time
Pay Range: $18.00 - $22.00 hourly plus bonus
total compensation potential $37,440- $65,000
Collections Representative Compensation:
• Individual & Team bonuses each month!
• Additional quarterly, bi-annual, and annual Incentives
• Additional retention and referral bonuses
• A comprehensive paid training program
Benefits:
• Medical Insurance (United Healthcare)
• Dental Coverage (United Healthcare)
• Vision Plan (United Healthcare)
• Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
• Voluntary Life Short Term/Long Term Disability Coverage
• Paid Vacation, Personal, Bereavement, and Holidays
• Referral program
• Daily Pay / PNC EarnedIt
• Employee Discount Life Mart
• Professional Development Grant Program
• Employee Assistance Program
Physical setting:
• Call center.
Schedule:
• 8-hour shift
• Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
• No nights / No weekends
Supplemental pay types:
• Monthly Bonus Pay
Ability to commute/relocate:
• 9929 Race Track Road Tampa, FL 33626
• Must have the ability to work in office full time (No hybrid or work from home)
• Must have reliable transportation
Application Question(s):
• Are you willing to undergo a background check, in accordance with local law and regulations?
Education:
• High school or equivalent (Preferred)
Experience:
• 3rd party collection: 1 year required
Work setting:
• Call center.
Work Location: In office full time $ 18.00 -$ 22.00 hourly + Bonus