About this role
Primary Location
VIC - Melbourne - 655 Collins St Job Description Summary
New exciting opportunity to work within our Defence Division About the Role
We have a role available for a Capability Assurance & Compliance Manager in our Defence division. This is a permanent full-time position based in Melbourne, Darwin or Adelaide.
About us Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries - we keep communities connected.
Your next role comes with these perks:
• Flexible working - all flexibility requests are genuinely considered. This position offers hybrid working.
• Career development – we offer growth opportunities and support internal mobility. Employees have access to skill enhancement through cross-training among service teams, as well as participation in mentoring and leadership development programs.
• Access - discounts for hundreds of businesses such as Woolworths, Air BNB, The Iconic, JB HI-FI, Dan Murphys, Bupa Health Care, and Specsavers. We also offer access to novated leasing and a share matching program.
• Paid leave - parental, cultural, community service, defence, study, corporate volunteering and purchased leave available.
• Culture – we are dedicated to fostering a workplace environment that values diversity and inclusion, and meaningful recognition.
About the Role
• Own end‑to‑end delivery of the 3rd‑party audit program and ensure audits are completed on time.
• Keep the schedule aligned with contract requirements and Defence priorities.
• Ensure all service lines, sites, documentation, systems, and personnel are audit‑ready.
• Serve as the main point of contact for external auditors.
• Track non‑conformances, CARs, and corrective actions through to closure.
• Confirm audit outcomes demonstrate compliance with contractual and procedural requirements.
• Deliver regular program updates, including monthly auditor and customer meetings.
• Share annual schedules, notifications, and reporting expectations with stakeholders.
• Arrange SME participation for desktop and onsite audits.
• Provide objective evidence to third‑party auditors.
• Consolidate feedback, manage responses, and oversee systemic issue resolution.
• Ensure adequate resourcing to support successful audit delivery.
About You Our ideal candidate will have:
• Internal auditing experience with demonstrated interaction with third‑party auditors.
• Facilities maintenance background with a minimum of 5 years’ experience.
• Lead Auditor certification.
• Time‑management capability across concurrent projects.
• Strong communication skills with internal and external stakeholders.
• Leadership and coordination of audit programs.
• Stakeholder engagement to ensure timely audit outcomes with clear actions.
You must be an Australian Citizen and able to obtain and maintain a Defence Security Clearance.
How to apply Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodivergence, and those from LGBTIQA+, Veteran or other diverse groups. Applications are unable to be accepted via email. If you require any reasonable adjustments to the recruitment process, please email talent.defence@servicestream.com.au.
Department
Administration How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.