About this role
JOB SUMMARY
Performs and participates in administrative duties which assist a hospital unit to function optimally. Maintains an organized healthcare setting and allows medical and nursing staff to focus on patient care. Maintains a line of communication between the patients and clinical staff.
ESSENTIAL FUNCTIONS
Proficient in use of the computer, with good typing skills.
Understands medical terminology and hospital department workflows.
Enters orders in the computer accurately.
Answers telephones professionally and promptly.
Assists with registration, billing, and insurance authorization activities as needed.
Schedules appointments, arranges transportation as needed.
Familiar with Policies, Procedures, and Protocols. Care and Documentation meets current standards of practice and complies with all such guidelines.
Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network's Mission, Vision and Shared Values.
SHARED VALUES
Service: We serve with compassion and understanding.
Teamwork: We are one team – each one of us makes a difference.
Curiosity: We promote learning.
Integrity: We live by honesty, trust, and doing the right thing by our organizational values.
MINIMUM JOB REQUIREMENTS
Education & Experience
• High school graduate or equivalent.
Required Knowledge, Skills & Abilities
• Moderate computer skill including Microsoft Office (Word, Excel, Outlook).
• Strong interpersonal skills with an ability to work with people in close situations, using excellent communication and listening skills.
• Strong organizational and prioritization ability.
• Multitasking and time management is critical to performance of the role.
PHYSICAL REQUIREMENTS
Physical Demands
On-the-job time is spent in the following physical activities:
None of the time: Taste or Smell
Up to 1/3 of the time: Stand; Reach with hands and arms
From 1/3 to 1/2 of the time: Walk and Reach with Hands & Arms
Up 2/3 of the time and more: Sit; Talk or hear; Use hands to finger, handle or feel
This job requires that weight be lifted, or force be exerted as follows:
None of the time: up to or more than 100 pounds
Up to 1/3 of the time: up to 50 pounds
From 1/3 to 1/2 of the time: no requirement
Up to 2/3 of the time and more: no requirement
This job has special vision requirements as follows:
Close, distance, color, peripheral, depth perception and the ability to adjust focus.
Work Environment
This job requires exposure to the following environmental conditions:
None of the time: Extreme heat/cold; Wet/humid; fumes/airborne particles; work with explosives; vibration; outdoor weather; Working near moving mechanical parts; Toxic or caustic chemicals; Risk of electrical shock
Up to 1/3 of the time: no requirement
From 1/3 to 1/2 of the time: no requirement
The typical noise level for the work environment is: very quiet to moderate noise.
Hearing requirements: ability to hear alarms on equipment, patient call and instructions.
This job requires the following repetitive motion actions:
From 1 – 2 hours per day: foot control
From 3 – 4 hours per day: grasping: firm/heavy; fine dexterity
From 5 – 6 hours per day: grasping: simple/light
From 7+ hours per day: hands; grasping: simple, light
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties and responsibilities may be modified at any time to meet the needs of the organization.