About this role
This position is responsible for safely transporting guests to/from their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows CSM high standards of quality to ensure guest satisfaction.• Safely transport guests to/from their destinations, provide information and luggage assistance • Anticipates and responds to guests in a friendly and positive manner • Responsible for providing the highest level of service • Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services