About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits
Job Description: The Cage Cashier is responsible for providing superior service to both the internal and external guests. The Cage Cashier is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
ESSENTIAL DUTIES & RESPONSIBILITIES
• Quickly and accurately makes change, cashes checks,and processes fills.
• Writes receipts for payouts, and other documents.
• Inputs and accesses information on the computer.
• Greets patrons and offers efficient, timely customer service during all window transactions.
• Uses current technology to obtain customer credit information, field incoming calls, and coordinates work with fellow employees.
• Maintains bank balance and keeps work area clean and supplies stocked.
• Completes any required paperwork.
• Performs any additional duties as assigned by the shift supervisor.
• Customer facing transactions:
• Front-Money, and Safekeeping transactions
• Currency exchange
• Check cashing
• Credit card cash advance
• Ticket-related transactions
• Required to complete all related documentation with accuracy.
• Balances specific assigned areas with accuracy
• Adheres to Internal Controls and Standard Operating Procedures.
• Adheres to all AML/Title 31 regulations.
• Follows all company policies and procedures.
• Other duties as assigned.
QUALIFICATIONS
High School diploma or equivalent required. Prior cashier or teller experience preferred. Good arithmetic skills preferred.
SKILLS
• Strong interpersonal skills
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation
PHYSICAL DEMANDS
• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lbs.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.