About this role
The Manager, Sample Services is responsible for overseeing all critical aspects of Sample Services operations, including receiving, unpacking, processing, and recording samples for laboratory testing and/or storage. In addition to managing Sample Services personnel and processes, the Manager will also provide support for equipment on an as-needed basis, ensuring smooth operation and minimal downtime. The Manager will implement best practices to ensure regulatory compliance and will establish and track key performance indicators (KPIs) to drive continuous improvement and enhance operational efficiency.