About this role
Job Duties:
• Responsible for cleaning and ensuring the necessary amenities and supplies are in guest rooms
• Ensures cart, linen, rooms, and equipment are clean and in working order
• Accountable for guest satisfaction as it pertains to housekeeping service at the property
• Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
• Works as a team player and actively contributes to the efforts of other departments as necessary
• Understands and follows the company guest service recovery program
• Understand and follow company lost and found procedures
• Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
• Inspects rooms for maintenance needs and reports any maintenance service issues
• Knowledgeable on the safe use of chemicals utilized within the housekeeping department
• Follows all company procedures for guest/employee incidents
• Knowledgeable of hotel emergency procedures
• Produces required volume of work by planning, organizing and prioritizing work duties
• Adheres to the company attendance policy, and appearance standards, and general work rules and department procedures
• Attends all required department and hotel meetings
• Responsible for the proper use of all equipment and supplies
Education:
High school diploma or GED preferred
Experience/Knowledge/Skills/Abilities:
• Housekeeping/laundry experience preferred
• Attention to detail, customer focused and the ability to perform job duties in a fast-paced environment
• Maintains predictable and reliable attendance
• Ability to lift, push and pull up to 50 pounds consistently throughout the shift
• Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods
Rate: $18.00 USD per hour
CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [email protected].