About this role
Responsible for planning, directing, and coordinating the facility's international operations, with a focus on delivering exceptional client services and maintaining high-quality standards. This role is accountable for ensuring consistent, high-level service quality and client satisfaction, as well as managing profitable and cost-efficient operations in compliance with company policies, procedures, and regulatory guidelines. A strong understanding of operational processes and requirements specific to Japan is essential. The role consistently meets the company’s key performance indicators (KPIs).