About this role
• Develop and execute strategic sales plans to achieve revenue and occupancy goals.
• Prospect, solicit, and secure new business through outside sales calls, networking, trade shows, and industry events.
• Maintain and grow existing accounts while developing long-term client relationships.
• Identify and pursue opportunities within corporate, government, association, sports, SMERF, and leisure market segments.
• Conduct hotel site inspections and client presentations.
• Negotiate contracts, rates, and concessions within approved guidelines.
• Utilize Hilton sales systems and CRM platforms to manage accounts, leads, and opportunities.
• Collaborate with Catering, Revenue Management, Front Office, Food & Beverage, and Operations teams to ensure successful execution of group business.
• Participate in weekly revenue and sales strategy meetings.
• Prepare sales reports, forecasts, and activity updates.
• Monitor market trends, competitor activity, and local economic conditions to identify new business opportunities.
• Represent the hotel at community events, chamber meetings, and industry associations.
• Ensure excellent customer service before, during, and after each event or group stay.
• Maintain compliance with Hilton brand standards and Crescent Hotels & Resorts policies.
Qualifications
• Minimum of three years of hotel sales experience, preferably in a full-service hotel environment.
• Hilton sales experience preferred.
• Knowledge of group, corporate, government, association, and sports market segments.
• Experience with Delphi, OnQ, CI/TY, or similar hotel sales systems preferred.
• Strong negotiation and closing skills.
• Excellent written and verbal communication abilities.
• Strong organizational and time management skills.
• Ability to work independently while contributing to a collaborative team environment.
• Proficiency in Microsoft Office Suite.
• Valid driver's license and reliable transportation for outside sales activities.