About this role
Essential Duties and Responsibilities
• Operate commercial washers, dryers, presses, and folding equipment safely and efficiently.
• Sort, wash, dry, fold, and organize hotel linens, towels, bedding, and employee uniforms.
• Process guest laundry requests accurately and within established service timelines.
• Inspect linens and uniforms for stains, damage, or wear and report items requiring repair or replacement.
• Maintain proper inventory levels and organization of linen storage areas.
• Follow established chemical handling and laundry procedures to ensure quality and safety standards.
• Ensure all laundry equipment is clean and functioning properly; report maintenance issues promptly.
• Maintain a clean, organized, and safe laundry facility at all times.
• Assist Housekeeping and other departments with linen distribution as needed.
• Adhere to Hilton brand standards, hotel policies, and safety regulations.
• Support sustainability initiatives through efficient use of water, energy, and laundry supplies.
• Provide courteous and professional service to guests and team members.
Qualifications
• High school diploma or equivalent preferred.
• Previous laundry, housekeeping, or hospitality experience preferred.
• Ability to operate commercial laundry equipment.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• Basic understanding of laundry chemicals and safety procedures preferred.
• Strong organizational and time-management skills.
Physical Requirements
• Ability to stand and walk for extended periods.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to bend, stoop, reach, and perform repetitive motions throughout the shift.
• Ability to work in a warm and humid environment.