About this role
Plans, directs and controls Air Freight activities on a day-to-day basis at the direction of the Operation Manager. Manages teams working with Air Freight service group, customers and key suppliers to ensure that products intended for Air Freight are in full compliance with export and import requirements and delivered as requested. Responsibilities also include training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.